Delete your account
For every DeskMoth game, including Backwall.
You can delete your account from inside the game, or by email.
In the game
- Open the game.
- Tap your name at the top of the home screen.
- Tap Delete account.
- Tap again to confirm.
Deletion happens straight away. You can also find Delete account on the account row in Settings.
By email
Write to support@deskmoth.com with the subject "Delete my account", and say which game.
- If you signed in with Google, send the request from that same email address. We can't act on a request from any other address, so that no one can delete someone else's account.
- If you play as a guest, include your account id. To find it, tap your name at the top of the home screen.
We delete accounts requested by email within 30 days.
What deletion removes
- your account and everything in it: progress, credits, items, records
- your gamertag, which becomes available for anyone to use
- the link between your account and your sign-in email
We keep no backups of game data.
One thing remains outside your account: if you reported another player, or another player blocked you, your account id may still appear in their records. That id no longer refers to anything. The account it pointed to is gone, and it was never based on anything about you.
The copy on your phone
The game also keeps a copy of your progress and settings on your device. To remove it, delete the app or clear the site's data. This does not delete your account; the steps above do.
More detail is in the privacy policy.